https://codebyfire.com/colonists/wiki/index.php?action=history&feed=atom&title=Bug_ReportingBug Reporting - Revision history2026-10-27T03:45:34ZRevision history for this page on the wikiMediaWiki 1.46.2https://codebyfire.com/colonists/wiki/index.php?title=Bug_Reporting&diff=4380&oldid=prevStlnegril9: link to in game menu2024-09-25T21:30:50Z<p>link to in game menu</p>
<table style="background-color: #fff; color: #202122;" data-mw-interface="">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
<col class="diff-content" />
<tr class="diff-title" lang="en">
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 21:30, 25 September 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l3">Line 3:</td>
<td colspan="2" class="diff-lineno">Line 3:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=Gameplay Bug=</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=Gameplay Bug=</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>If you think something's gone wrong during gameplay then please use the **''Report A Bug"** option in the game menu.<br> </div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>If you think something's gone wrong during gameplay then please use the **''Report A Bug"** option in the <ins style="font-weight: bold; text-decoration: none;">[[In-Game Game Menu|</ins>game menu<ins style="font-weight: bold; text-decoration: none;">]]</ins>.<br> </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Please send the zip file that will be generated in the following location:<br></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Please send the zip file that will be generated in the following location:<br></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>''%userprofile%\appdata\LocalLow\Codebyfire Ltd\The Colonists\BugReports''<br></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>''%userprofile%\appdata\LocalLow\Codebyfire Ltd\The Colonists\BugReports''<br></div></td></tr>
</table>Stlnegril9https://codebyfire.com/colonists/wiki/index.php?title=Bug_Reporting&diff=379&oldid=prevStlnegril9: creation2021-04-12T23:34:15Z<p>creation</p>
<p><b>New page</b></p><div>If you want to report an issue with the game please first read the following sections to see which type of issue it is. Then send relevant files to [[rich@codebyfire.com|mailto:rich@codebyfire.com]] or post them in the #bug-reporting channel on our Discord Server. Thanks!<br />
<br />
=Gameplay Bug=<br />
<br />
If you think something's gone wrong during gameplay then please use the **''Report A Bug"** option in the game menu.<br> <br />
Please send the zip file that will be generated in the following location:<br><br />
''%userprofile%\appdata\LocalLow\Codebyfire Ltd\The Colonists\BugReports''<br><br />
(Open Windows Explorer and paste that into the address bar)<br />
<br />
=Crash Bug=<br />
<br />
If the game freezes or crashes to desktop unexpectedly please first try checking that your graphics drivers are up to date as well as any Windows Updates.<br />
<br />
If the problem persists then please send over any files in the following locations:<br><br />
''%userprofile%\appdata\Local\CrashDumps''<br><br />
''%userprofile%\appdata\Local\Temp\Codebyfire Ltd\The Colonists\Crashes''<br><br />
''%userprofile%\appdata\LocalLow\Codebyfire Ltd\The Colonists\Crashes''<br />
<br />
Please also include a dxdiag file (instructions here: [https://support.microsoft.com/en-gb/help/4028644/windows-open-and-run-dxdiagexe](https://support.microsoft.com/en-gb/help/4028644/windows-open-and-run-dxdiagexe)<br />
<br />
=Problem Opening The Game=<br />
<br />
If the game doesn't open at all, or progress past the loading screen then:<br />
<br />
1. First try completely uninstalling and reinstalling the game.<br><br />
2. If the game is crashing upon opening check whether you have Citrix Workspace installed and uninstall it if so.<br><br />
3. If you have Comodo installed, check this thread for sandboxing issues: [https://steamcommunity.com/discussions/forum/1/617328967248066054/](https://steamcommunity.com/discussions/forum/1/617328967248066054/)<br><br />
4. If the problem persists, please send the output_log.txt file from:<br><br />
''%userprofile%\appdata\LocalLow\Codebyfire Ltd\The Colonists''<br><br />
and any files in the three crash locations above.<br />
<br />
=Can't Load A Saved Game=<br />
<br />
Please send the savegame file in question. Files are located here:<br><br />
''%userprofile%\appdata\LocalLow\Codebyfire Ltd\The Colonists\SaveGames''<br />
<br />
=Game Won't Save=<br />
<br />
Please send the custom_log.txt file located here:<br><br />
''%userprofile%\appdata\LocalLow\Codebyfire Ltd\The Colonists\custom_log.txt''</div>Stlnegril9